Heron

Dmitri Volkov

CLM-2024-8605, Humana, Spinal Fusion L4-L5 (22612)

In appealWith the payer Denied claims
Billed
$39,500
denied Apr 18
Denial risk
63%
winnable with the right notes
Appeal window
lapsed
closes May 18
Appeals
0
none filed yet

What I did

and what comes next
  1. Claim reached Heron
    Posted from the 835 remittance
    Apr 18
  2. Denied by Humana
    Medical Necessity (50)
    Apr 18
  3. Heron
    Heron scored it: 63% denial risk
    3 factors found, appeal path chosen
    Apr 18

The denial

Medical Necessity, code 50

Patient
Dmitri Volkov, born 1976-07-22
Payer
Humana
Procedure
Spinal Fusion L4-L5 (22612)
Diagnosis
M51.16
Denied on
Apr 18, 2026
Assigned to
Heron
Heron says
Humana requires extensive conservative treatment documentation for spinal fusion approval. Include 6-month timeline of physical therapy, injections, and pain management. 63% of similar appeals successful with neurosurgery consultation notes.

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What I sent

  • Clinical notes
  • Operative report

Everything I know about Dmitri

across every queue
Everything for this patient
Open exposure
$39,500
Recovered
$0
1 denied claim1 prior auth0 underpayments0 backlog claims