Heron

Clara Oduya

CLM-2024-8804, Cigna, Coronary Angioplasty (92920)

In appealWith the payer Denied claims
Billed
$15,800
denied Apr 10
Denial risk
55%
winnable with the right notes
Appeal window
lapsed
closes May 10
Appeals
1
draft

What I did

and what comes next
  1. Claim reached Heron
    Entered by hand
    Apr 10
  2. Denied by Cigna
    Duplicate Claim (18)
    Apr 10
  3. Heron
    Heron scored it: 55% denial risk
    3 factors found, appeal path chosen
    Apr 10

The denial

Duplicate Claim, code 18

Patient
Clara Oduya, born 1982-06-19
Payer
Cigna
Procedure
Coronary Angioplasty (92920)
Diagnosis
I25.10
Denied on
Apr 10, 2026
Assigned to
Heron
Heron says
Cigna system flagged as duplicate due to same-day service date on related procedure. Review claim submission dates and service line detail for overlapping entries. Peer-to-peer review may be required to resolve.

The appeal

Filed recently, draft

Filed. I follow up with Cigna every 14 days until they answer, and the letter will sit here once it is on file.

What I sent

  • Corrected claimApr 12

Everything I know about Clara

across every queue
Everything for this patient
Open exposure
$15,800
Recovered
$0
1 denied claim0 prior auths0 underpayments0 backlog claims