Heron

Maya Feldman

CLM-2026-9045, UnitedHealthcare, MRI Lumbar Spine w/o Contrast (72148)

In appealWith the payer Denied claims
Billed
$2,338
denied Feb 24
Denial risk
45%
good odds
Appeal window
lapsed
closes May 25
Appeals
0
none filed yet

What I did

and what comes next
  1. Claim reached Heron
    Entered by hand
    Feb 24
  2. Denied by UnitedHealthcare
    Missing Information (16)
    Feb 24
  3. Heron
    Heron scored it: 45% denial risk
    3 factors found, appeal path chosen
    Feb 24

The denial

Missing Information, code 16

Patient
Maya Feldman, born 1991-12-08
Payer
UnitedHealthcare
Procedure
MRI Lumbar Spine w/o Contrast (72148)
Diagnosis
M51.16
Denied on
Feb 24, 2026
Assigned to
Heron
Heron says
Claim rejected for incomplete data, most often a missing referring provider NPI or member ID mismatch. Member ID on file (INS104014) should be revalidated against the payer's eligibility response. Corrected claims for this reason typically pay within 17 days.

No appeal yet

I can draft one from this claim's history

Open Intelligence, pick this claim, and I write the letter from the denial, the payer's rules and the clinical guideline. You sign it here.

What I sent

  • Referral on file

Everything I know about Maya

across every queue