Heron

Ravi Menon

CLM-2025-9092, Aetna, Chemotherapy Infusion, 1st Hour (96413)

RecoveredWith me Denied claims
Billed
$10,662
denied Nov 22
Denial risk
41%
good odds
Appeal window
closed
nothing left to file
Recovered
$10,662
the money is back

What I did

and what comes next
  1. Claim reached Heron
    Imported from a CSV export
    Nov 22
  2. Denied by Aetna
    Missing Information (16)
    Nov 22
  3. Heron scored it: 41% denial risk
    3 factors found, appeal path chosen
    Nov 22
  4. Heron
    Paid in full
    The money is back
    Feb 28

The denial

Missing Information, code 16

Patient
Ravi Menon, born 1987-01-14
Payer
Aetna
Procedure
Chemotherapy Infusion, 1st Hour (96413)
Diagnosis
C50.911
Denied on
Nov 22, 2026
Assigned to
Heron

Appeal successful, payment posted

Heron says
Claim rejected for incomplete data, most often a missing referring provider NPI or member ID mismatch. Member ID on file (INS542905) should be revalidated against the payer's eligibility response. Corrected claims for this reason typically pay within 25 days.

No appeal yet

I can draft one from this claim's history

This claim is settled, so there is nothing left to write.

What I sent

  • Referral on file

Everything I know about Ravi

across every queue