Heron

Desmond Achebe

CLM-2026-9097, UnitedHealthcare, Therapeutic Activities, 15 min (97530)

RecoveredWith me Denied claims
Billed
$1,114
denied Feb 28
Denial risk
35%
good odds
Appeal window
closed
nothing left to file
Recovered
$1,114
the money is back

What I did

and what comes next
  1. Claim reached Heron
    Posted from the 835 remittance
    Feb 28
  2. Denied by UnitedHealthcare
    Missing Information (16)
    Feb 28
  3. Heron scored it: 35% denial risk
    3 factors found, appeal path chosen
    Feb 28
  4. Heron
    Paid in full
    The money is back
    Apr 14

The denial

Missing Information, code 16

Patient
Desmond Achebe, born 1993-04-13
Payer
UnitedHealthcare
Procedure
Therapeutic Activities, 15 min (97530)
Diagnosis
M62.81
Denied on
Feb 28, 2026
Assigned to
Heron

Appeal successful, payment posted

Heron says
Claim rejected for incomplete data, most often a missing referring provider NPI or member ID mismatch. Member ID on file (INS897079) should be revalidated against the payer's eligibility response. Corrected claims for this reason typically pay within 21 days.

No appeal yet

I can draft one from this claim's history

This claim is settled, so there is nothing left to write.

What I sent

  • Referral on file

Everything I know about Desmond

across every queue